VirtualAssistant.com.au is an AI virtual receptionist for Australian tradies and trade businesses. It answers calls 24/7, books appointments and handles enquiries — from $99/month, with most businesses live within 24 hours.
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What We Do
From the first call to confirmed appointment, we manage your customer communications so you can focus on treating customers.
Never miss a customer call again. Our virtual receptionists answer every call professionally — days, evenings, weekends and public holidays. Every call handled with care.
Seamless calendar management integrated with your existing practice management software. Clients book consultations and we manage the scheduling — automatically.
Professional intake scripts crafted for Trade Businesses. We gather the right information upfront — matter type, urgency, contact details — so you're fully briefed before every meeting.
Getting Started
We've made onboarding simple. Most Trade Businesses are fully set up within a day.
Create your account and tell us about your practice areas and call preferences.
Our team configures your intake scripts, call routing and calendar integrations.
Divert your calls to your new virtual receptionist line — takes 2 minutes.
Your calls are answered, appointments booked and messages delivered in real time.
"I'm up a ladder or under a house all day — I can't answer the phone, and that's jobs walking out the door. Now every call is answered and booked 24/7, and my quote pipeline is full."
Client Reviews
"Customers ring for emergency jobs while I'm on the tools, and the assistant books them straight into my calendar. I've stopped losing work to voicemail."
Dave Nguyen"It answers every enquiry about availability and quotes exactly how I would, and never misses a call — even on weekends."
Mick Roberts"Best thing I've done for the business. Customers get a professional answer every time and I just turn up to the jobs."
Tony MarshJoin hundreds of Australian Trade Businesses using VirtualAssistant.com.au to deliver a professional 24/7 customer experience.
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Our AI virtual receptionist answers every call to your trade business 24/7, books appointments, answers common questions and captures customers details — then sends everything straight to you. It sounds natural and professional, so your customers get a great experience around the clock.
Most won't. The assistant speaks naturally, handles enquiries politely and books customers in just like a trained receptionist. It's powered by VirtualAssistant.com.au and managed here in Australia.
Plans start from $99/month with no lock-in contract. You get a free trial to see how it performs for your business before you commit, and you can cancel any time.
Most trade businesss are up and running within 24 hours. We configure your assistant, connect your booking preferences and you're ready to stop missing calls.
That's exactly when it shines. Every after-hours, weekend or missed call is answered and booked instead of going to voicemail — so your trade business never loses a customer to a competitor again.
Yes. The assistant captures the customer's details and preferred time and sends the booking straight to you, so your calendar stays full without you touching the phone.
Yes — your existing number is diverted to the AI receptionist whenever you can't pick up, so there's nothing for your customers to learn and no new number to advertise.
Voicemail loses business — most callers hang up and ring a competitor. The AI receptionist actually has a conversation, answers questions and books the customer in, 24/7, so your trade business captures every opportunity.
Who We Help
From solo operators to growing trade businesses — we handle your calls, bookings and enquiries 24/7.