VirtualAssistant.com.au is the AI virtual receptionist built for Australian tradies and trade businesses — it picks up every call 24/7, locks in bookings and captures quote enquiries while you're on the tools. Most trade businesses are live within 24 hours.
Get Your Free Trial →No lock-in contracts • On the tools in 24 hours • Cancel anytime
What We Do
From a customer's first call right through to a booked job, we look after every conversation so you can stay on the tools.
No customer call slips through to voicemail again. On a weekday, after knock-off, over the weekend or on a public holiday, every caller gets a professional answer and is looked after with care.
Job scheduling stays in sync with the booking software you already run on site. Customers lock in their bookings and we keep the diary sorted — automatically.
Professional intake scripts crafted for Trade Businesses. We gather the right information upfront — matter type, urgency, contact details — so you're fully briefed before every meeting.
Getting Started
We've made onboarding simple. Most Trade Businesses are fully set up within a day.
Create your account and tell us about the jobs you take on and your call preferences.
Our team sets up your job intake scripts, call routing and quote and calendar integrations.
Divert your business calls to your new virtual receptionist — it takes about 2 minutes.
Calls get answered, bookings logged and quotes captured — then sent straight through to you the moment they land.
"I'm up a ladder or under a house all day — I can't answer the phone, and that's jobs walking out the door. Now every call is answered and booked 24/7, and my quote pipeline is full."
Client Reviews
"Customers ring for emergency jobs while I'm on the tools, and the assistant books them straight into my calendar. I've stopped losing work to voicemail."
Dave Beckett"It answers every enquiry about availability and quotes exactly how I would, and never misses a call — even on weekends."
Mick Lawson"Best thing I've done for the business. Customers get a professional answer every time and I just turn up to the jobs."
Tony HuntJoin hundreds of Australian Trade Businesses using VirtualAssistant.com.au to deliver a professional 24/7 customer experience.
Start Your Free Trial →No credit card upfront • Free 7-day trial • Cancel anytime, no fuss
Our AI virtual receptionist answers every call to your trade business 24/7, books appointments, answers common questions and captures customers details — then sends everything straight to you. It sounds natural and professional, so your customers get a great experience around the clock.
Rarely. It speaks in a natural, down-to-earth way, sorts out enquiries politely and books customers in just like a switched-on office receptionist. It runs on VirtualAssistant.com.au and is managed right here in Australia.
Plans stay flexible with no lock-in contract. Start with a free trial to see how it locks in jobs and quote enquiries before you commit, and you can cancel any time.
Most trade businesss are up and running within 24 hours. We configure your assistant, connect your booking preferences and you're ready to stop missing calls.
That's exactly when it shines. Every after-hours, weekend or missed call is answered and booked instead of going to voicemail — so your trade business never loses a customer to a competitor again.
Yes. It takes down the customer's details and the time that suits them for the job, then sends the booking through to you — so your diary keeps filling while you stay on site.
Yes — your existing number diverts to the AI receptionist any time you can't get to the phone on the job, so customers keep ringing the number they already know and there's no new line to advertise.
Voicemail loses business — most callers hang up and ring a competitor. The AI receptionist actually has a conversation, answers questions and books the customer in, 24/7, so your trade business captures every opportunity.
Who We Help
From solo operators to growing trade businesses — we handle your calls, bookings and enquiries 24/7.